Day 1. Wednesday. 21 November 2007

9.30 Registration, welcome-coffee

Session 1. Airline commercial activity

• 10:00 Welcome remarks
  Alexey Komarov, Chairman of the Editorial Board, Air Transport Observer Magazine

• E-ticket in Russia: regulation perfection
  Oleg Trufanov, Deputy Director of Civil Aviation Policy Department, Ministry of Transport

• Airline’s on-line distribution: hidden efficiency reserves
  Sergey Kiryushin, Deputy Director - IT Department Director, Aeroflot – Russian Airlines

• Implementing on-line e-commerce – an AirAstana Experience
  Gerry Mitchell, IT Director, AirAstana Airlines

• eCommerce strategies at foreign markets for Russian airlines
  Esther Samtlebe, Senior Consultant of airline commercial management, Lufthansa Consulting

11:40 - 12:00 Coffee-break

Sponsored by

• Airline rebranding: challenges and achievements
  Gregory Pomerantsev, Vice-President Sales, airBaltic

• Features of international transfer trips marketing and sales outside Russia
  Igor Smolenskiy, General Director, AIR DE GmbH

• Microsoft technologies for passengers service and self-service integrated system
  Dmitriy Migunov, Expert of business-solution, Microsoft

• Airline Revenue Management
  Alexey Shubenkov, Commercial Director, Sabre Airline Solutions

• Implementation of passenger loyalty program and its integration with reservation and check-in systems
  Anna Zhukova, Head of special programs department, AirUnion

14:00 – 15:00 Lunch

Session 2. Distribution systems future

• Customer trends and new models of cooperation in travel industry
  Arkady Shrikov, Regional Manager of CESE Countries, Amadeus

• GDS integration in modern world
  Mariya Yakushkina, Regional Manager, Travelport

• Development of distribution systems – Sirena-Travel view
  Mikhail Baskakov, General Manager, Sirena-Travel

16:15 - 16:35 Coffee-break

Sponsored by

• IATA system BSP system, e-ticketing programs
  Vladimir Proskurin, Passenger Services Manager, IATA

• E-ticketing and others new projects of international bills settlement system
  Alexander Russ, First Vice-president, Transport Clearing House

17:30 Reception

9.30 Registration, welcome-coffee

Session 3. Future of Airline Distribution

• Distribution future – an expert opinion
  Helen Lloyd, Director, TMI Consultancy

• Prospects of sales and distribution system development of airline “Rossiya”
  Irina Ostrovskaya, Deputy Commercial Director, Rossiya

• The most western of all Russian airlines – new ways of business
  Vitaliy Golovin, Commercial Director, KD avia

• E-ticketing implementation: S7 Airlines experience
  Alena Myuzikantova, S7 Airlines,
  Andrey Cheremnuich, General Manager, SITA

11:40 – 12:00 Coffee-Break

• Retail distribution: building a network
  Elena Ponomareva, Deputy Director of Business Development, SkyExpress Airline

• Western airline and Russian travel agents: new ways for cooperation
  Gunter Seibt, General Representative in Russia and CIS, Air-Berlin

• German travel agencies and Russian/CIS airlines: particularities of cooperation
  Ilya Engels, General Director, Engels Reisen GmbH

• Panel discussion “Future of Airlines / Travel Agencies Cooperation”

• Closing remarks
  Alexey Komarov, chairman of the editorial board, Air Transport Observer

14:00 – 15:00 Lunch