Agenda
Session 1. Airport Modernisation in Russia & CIS
Russian & CIS Airport Industry Overview
Russian & CIS airports are undergoing intensive modernization. This includes implementation of Western
airport management techniques and approaches as well GSE fleets upgrade. Ground handling technology
also requires upgrades, and Western experience can be the key factor.
Russian Airport Modernization
After years of stagnation major airports throughout Russia see their future as regional centres. The year 2011
has seen opening of new terminals as well as full renovation of old facilities. While air carriers lead the path airports have to meet airlines’ demands especially those operating Westernbuilt aircraft, in various aspects of ground service. Airport modernization leaders will explain their results and strategies.
Airport infrastructure formation and renewal
In many cases airport infrastructure renewal means its deep modernization if not a creation of a brand new one. Modern IT solutions may be the key factor to optimize airport complex operation and service and raising them to higher level.
Session 2. Ground Handling Management
Traditionally ground handling is a peaks and trough business and this leads to staff and equipment challenges.
The dilemma is that you do not want to employ too many skilled staff only to have them idle for 50% of their
working day so what is the answer? Today integrated scheduling software can optimise a handlers work
process and workforce utilisation.
Outsourcing Your Ground Handling Operations
Ground handling competition is still unknown in most of Russian & CIS airports. Nevertheless, new airport
management companies in the region will implement Western business principles. As an airport operator
what are the benefits of outsourcing your ground handling operations? Western airport managers will share
their views and expertise.
Ground handling operations — carriers point of view
Turn-around time is one of the most important factors for carriers in terms of cost-saving and service efficiency. What are the requirements of the airlines and how can airports meet them?
Session 3. GSE Fleet Management and Finance
GSE Fleets in Russia & CIS
Modern ground equipment is still a newcomer in the region. For the moment most airports can only afford
acquisition of used Western equipment. Nevertheless, local airports’ needs can be analysed through a
research and experience of key Russian and international suppliers.
Today outright ownership may not be the best option and alternatives such as leasing and pooling can be a
cost effective alternative in certain circumstances. International specialist in GSE fleet management explain
the options.
Session 4. Ground Handling Techniques and Processes
Passenger Service
Terminal modernization is based largely on enhancing efficiency of passenger and baggage handling. An
intelligent project along with latest IT solutions and equipment are the key to success.
Deicing — Liquid Gold?
Running the right deicing operation can improve the profit and loss of the winter services budget. New fluids
and application methods can help you to minimize your direct deicing costs and a new approach to training
can help to keep your winter services team up to scratch.
Cost-saving Technology on the Ground
Saving costs on all levels is the target of any up-to-date technology. For example, if you can get an aircraft to
the runway without starting up the engines you would at least save fuel and spare the turbines. A driverless
tow vehicle can be controlled from the cockpit just by steering the aircraft nose wheel.
Service Level Agreements — Working with Foreign Carriers
When the carrier and handler have a clear working mandate the business relationship should be long and
fruitful. However, you only get what you negotiate for and agreeing the best terms of an SLA is not necessarily
an easy task.
*Conference agenda and list of speakers may be modified by Organizing Committee | 
